Peacemaker Privacy Policy

1. Introduction

Peacemaker (the "Company") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, share, and protect personal information when you visit our website (peacemakerbuild.com), use our Services, or communicate with us. Please read this policy carefully before providing any personal information to us.

2. Information We Collect

We collect the following categories of personal information:

• Contact information: Name, company, email address, phone number, and mailing address when you submit an inquiry or quote request.
• Professional information: Your role (e.g., contractor, engineer), product interests, and project details you voluntarily provide.
• Usage data: IP address, browser type, pages visited, time spent, and referring URLs collected automatically through cookies and similar technologies.
• Communications: Records of correspondence when you contact us by email, phone, or the website contact form.

3. How We Use Your Information

We use the personal information we collect to:

• Respond to your inquiries and quote requests
• Provide product specifications, technical support, and submittal review services
• Send you product updates and technical bulletins (with your consent)
• Improve our website content and user experience
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Cookies

Our website uses cookies to enhance your experience. Essential cookies are necessary for the website to function. Analytics cookies (which you may opt out of) help us understand how visitors use the site. You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain website features.

5. Data Sharing

We may share your information with:

• Service providers: Third parties who assist us in operating our website and business (e.g., CRM software, email platforms), bound by confidentiality agreements.
• Authorized distributors: If you inquire about a product available through our distribution network, we may share your contact information with the relevant authorized distributor to fulfill your request.
• Legal requirements: When required by law, court order, or other legal process.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including providing ongoing services, maintaining business records, and complying with legal obligations. Quote inquiry data is retained for up to 3 years unless you request deletion earlier.

7. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information; withdraw consent; or lodge a complaint with a supervisory authority. To exercise these rights, contact us at the address below. We respond to all privacy requests within 30 days.

8. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Contact Us

For privacy-related questions, requests, or to exercise your data rights, please contact:
Peacemaker Privacy Office
4820 Industrial Parkway, Wichita, Kansas 67202, USA
Email: [email protected]